ze spisu treści:
1.
the company and its staff. Meeting people. Filling in a form.
Introducing yourself and others. Identifying people. Answering the phone. Collecting and checking information.
2. The work of the sales manager and the secretary. Talking about a customer.
Identifying people. Asking about people, foreign languages, work.
3. Operating a personal computer. E-mail. Travelling to work. A new secretary.
Talking about habits, skills, work. Collecting information.