-excuse me, do you remember me?
-yes…
-and do you remember what I bought?
-yes, a sandwich with cheese ...
-to agree, a while ago I bought at you this sandwich with stale of bread!
-sorry?? that's impossible ... Our shop is everday supply with fresh bread
-and yet that's true., but I have not asked for biscuit!
-I understand, I didn't know how it could happened
-OK, it doesn't matter now, please give me a fresh sandwich or give my money back!
-yes, yes, of course-hardest sorry lady, for the first time it happened.
The second sandwich ist of course on the house.
poprawiłem, jak umiałem. Byłbym wdzięczny, gdyby teraz ktoś zerknął na to okiem eksperta.