...Hello! 'Peter Bell speaking, customer service center' (nie, najpierw dajemy miejsce, a pozniej sie przedstawiamy) 'here' (niepotr- to nic nie dodaje).
... Good Morning! Karol Owen from the ReadBook Company 'here' (dlaczego to trzeba mowic - to jest niepotrz)...ok.
...Nice to 'meet' (zle slowo - meet tylko jak face-to-face, tutaj ...NICE to hear from you...) you. How can I help you?
... I'm calling because the printer is broke. ok
... 'O My God' (PROSZE NIGDY nie uzywac takich slow, dla niektorych ludzi to jest obrazenie Boga, ...najlepiej Oh DEAR..., oh noooo)! How did it happen?
... 'I'm printed' (nie, tutaj masz szly czas ...I WAS PRINTING AND THEN suddenly I 'see' SAW 'a' (niepotr) smoke.
... What happened next? ok
... 'I'm' (dlaczego piszesz I am turned off - czy KTOS tak Cie uczyl? tutaj I TURNED.. 'turned off the printer and now I can't turn IT BACK on.
...Ok, so what model is it? ok
..It's the SO5213. ok
...The printer 'was' IS out of guarantee?
... Yes.
...Ok, one moment please.
...Ok.
...Mr. Owen
...Yes?
... 'Can you choose' (niem, tak nie mowimy...tutaj...We CAN EITHER replace the printer or we will refund the money. WHAT WOULD YOU LIKE?
...I 'choose' WOULD LIKE a refund OF the money.
...OK. THE money will be in your account tomorrow.
...Thanks, and goodbye.
...Goodbye.